To place an order, simply browse our online catalogue, select the items you'd like to purchase, and add them to your cart. Then, proceed to checkout and follow the on-screen instructions to complete your purchase.

We offer one standardized shipping method worldwide that is free of charge. It takes approximately 7-10 business days, depending on your location.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Delivery times may vary depending on your location. Please note that these are approximate estimates and may be subject to delays beyond our control. Shipping is free worldwide and takes approximately 7-10 business days.

Yes, actually, we offer free worldwide shipping.

Our return policy allows for returns within 14 days of receiving your order. Items must be in their original condition with tags attached.

To initiate a return or exchange, please visit our Shipping and Returns page and follow the instructions provided.

We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support team here within 7 days of receiving your order, and we will assist you in resolving the issue.

Typically, returns and exchanges are processed within 5-10 business days after we receive your items. You will be notified via email once your return or exchange is processed.

We provide a detailed size chart on each product page to help you find the right fit. It is the last image found in the product images. If you need further assistance, feel free to contact our customer support team for personalized sizing advice.

Yes, we have a size chart available on each product page. You can find it by navigating to the last image in the product gallery.

If you receive an item that doesn't fit as expected, you can initiate a return or exchange within 14 days of receiving your order. Please visit our Returns and Exchanges page for more information on our sizing-related return policy.

Absolutely! Our customer support team is here to assist you. You can contact them here with your specific measurements and the item you're interested in, and they will provide personalized sizing recommendations.

Detailed product information, including descriptions, materials, care instructions, and available colours, can be found on each product page. Simply scroll down to the product description section to learn more about the item.

Material composition and care instructions are listed on the product page under the "Product Details" or "Specifications" section. Please review this information to ensure proper care and maintenance of your item.

While we make every effort to display product colours accurately, variations may occur due to monitor settings and lighting conditions. If you have specific colour-related questions or concerns, please reach out to our customer support team for further assistance.

We do our best to restock popular items whenever possible. If an item is currently out of stock, you can sign up for email notifications to be alerted when it becomes available again. Additionally, our customer support team can provide information on restocking timelines if available.

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and AfterPay. You can select your preferred payment method during the checkout process.

Yes, your payment information is secure. We use industry-standard encryption and security protocols to protect your data. Your financial information is never stored on our servers, ensuring your privacy and security.

To apply a discount code or gift card, enter the code in the designated field during the checkout process. The discount or gift card amount will be automatically deducted from your order total.

We strive to process orders quickly. If you need to change or cancel your order, please contact our customer support team as soon as possible. While we'll do our best to accommodate your request, we cannot guarantee changes or cancellations after the order is processed.

Creating an account is easy. Click on the "Log In" link at the top of our website and follow the instructions. You'll need to provide some basic information, and you can start enjoying the benefits of having an account with us.

Having an account allows you to track your orders, save your shipping addresses, and streamline the checkout process. You'll also receive exclusive promotions and updates tailored to your preferences.

To reset your password, click on the "Forgot Password" link on the login page. Follow the instructions provided, and a password reset link will be sent to your registered email address.

Yes, we take the privacy and security of your personal information seriously. Please refer to our Privacy Policy for detailed information on how we handle and protect your data.

You can purchase a gift card on our website. Visit the "Gift Cards" section, choose the desired denomination, and follow the prompts to complete your purchase. Gift cards are delivered electronically and can be used for online purchases.

To redeem a gift card or promotional code, enter the code in the designated field during the checkout process. The corresponding amount or discount will be applied to your order total.

Each promotion or discount may have specific terms and conditions, such as expiration dates and minimum purchase requirements. Please refer to the details provided with the promotion for specific terms, or contact our customer support team for assistance.

Our customer support team is readily available to assist you. You can reach us by phone, email, or through the contact form on our website. Our dedicated team is here to address your questions and concerns.

Our customer support team operates during regular business hours, Monday through Friday, from 9:00 AM to 6:00 PM Eastern Time. Please note that our hours may vary during holidays and special occasions.

We are an online-based store and do not have physical retail locations. However, our website is designed to provide you with a convenient and seamless shopping experience from the comfort of your home.

We welcome your feedback and suggestions as they help us improve our products and services. Please feel free to share your thoughts with us via email at hello@foreversleepover.com Your input is valuable to us, and we appreciate your support.

We take your privacy seriously and implement robust security measures to protect your personal information. Our website uses SSL encryption to secure your data during transmission. We also adhere to strict data protection policies to safeguard your information.

You can find detailed information about our privacy practices in our Privacy Policy. This document outlines how we collect, use, and protect your personal information.

Yes, your payment information is highly secure. We utilize industry-standard encryption protocols to protect your financial data during transactions. Your payment details are not stored on our servers for added security.

Proper care and maintenance instructions for each clothing item can be found on the product page under the "Product Care" or "Care Instructions" section. Following these guidelines will help prolong the life of your garments.

Yes, we provide international sizing conversions on our website to help you select the appropriate size based on your location.

Customs and import duties vary by country and are the responsibility of the customer. We recommend checking with your local customs office for information on any applicable duties or taxes that may be imposed on your order.